Meet The Staff


Click on one of the people below to find out more information.

Support

Andrea Mattocks
Warranty Clerk
607-432-9300


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Frank Morales
Custodian
607-432-9300


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Terry Mattison
Transportation
607-432-9300


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Josh Roe
IT
607-432-9300


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Management

Steve Harris
Dealer Principal
607-432-9300


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Rob Howard
General Sales Manager
(607)432-9300

Hello, My name is Rob Howard. I have been in the automotive business since 1991. I was born and raised in Greene County New York and come from a background in the automotive business reaching back to 1934 when my Great Grandfather opened at Desto & Chrysler Dealership in Catskill NY.

I was trained as a young boy that you must build a partnership of trust between your customers and products you represent.

Here at Royal Auto Group I looked to make sure every customer is taken care of and my ultimate goal is to build a partnership of trust and longevity with each customer for a return buying experience.

"Tremendous treatment will make a customer a walking advertisement"

I look forward to meeting you.

-Rob Howard
General Sales Manager

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Scott Hinrichs
Hyundai Sales Manager
607-432-9300

Scott Arrived from Washington Sate and started at Royal Chrysler in August of 2011. With Prior background in sales and marketing. Scott works as General Sales Manager to provide quality leadership to his staff and helps to ensure all customers are treated in a professional manner.

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Scott Pickwick
Chrysler Sales Manager
607-432-9300

Some of you may remember my face from the sale events we've had in the past. I'm here to ensure you get the best deal on your next vehicle. I'm from the area and I know a lot of you already. If you need anything. Feel free to contact me.

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Jeremie Hoyt
Finance Manager
607-432-9300

Jeremie is the Business Manager here at Royal Chrysler. 10 years worth of auto experience will get you the financing you need. Jeremie has great relationships with all of our local and national banks. Give him a call now and get preapproved with the lowest rates in town.

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Kayla Fiorello
Business Development Manager
607-432-9300


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Rich Goodspeed
Service Manager
607-432-9300


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Bill West
Parts Manager
607-432-9300


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Sales

Tony Ross
Sales Consultant
607-432-9300

Tony Ross has got his sights set on saving you alot of money. Tony has been in the car business for over 25 years now. He's got vast experience in both service and sales , thats why he is the #1 salesman month after month. Everyone that walks into Royal knows Tony and you should too!!! Give him a call today and start saving tomorrow.

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Jim Westcott
Sales Consultant
607-432-9300

We'd like to congratulate Jim Westcott for achieving Expert Certified Level recognition in the 2013 Chrysler Academy Certified Professionals Program.

Jim's ongoing Expert Level achievement places him in a distinguished category of Chrysler Group dealership employees and recognizes his knowledge, enthusiasm and commitment to providing customers with a consistent, superior experience at our dealership.

Let Jim's 25 years of car experience go to work for you. He will work hard to earn your business and make you part of our family. Stop in and see for yourself ( he's the one with charisma and the hat)!!


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Alberto Graham
Sales Associate
607-432-9300

Hi there! I've been in the car industry for a few years now and I'm here to help you buy your next vehicle. If you ever have any questions or concerns feel free to call or email me any time.

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Brandon Shelley
Sales Associate
607-432-9300

Hi, I'm Brandon. I'm new to the car sales business, but I'm eager to learn and save you money. Before sales, I was a vocal performer and worked in customer service. I am excited to be a part of the royal family and have my customers leaving 100% satisfied!

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Erica Utter
Sales Associate
607-432-9300

Hi! I've been a stay at home mom of two children for the past 11 years. I'm excited to be back in the work force and I look forward to my new journey finding you the best deal on your next vehicle.

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Samantha Banks
Sales Associate
607-432-9300

Hi! I'm new to the car sales business and look forward to learning all about it. Before sales, I worked as a machine operator and did manual labor jobs, so this is a big change for me!

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Brittney Thompson
Sales Associate
607-432-9300

Hi there! As a family woman, I want to get your family into the vehicle of your dreams. Before I came to Royal I was a personal care aid for an assisted living facility in Norwich. There I learned to help people get what they want out of life. I know car sales is the next step in helping you with anything you may need.

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Amanda Lupiani
Sales Associate
607-432-9300


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Office

Dawn Renteria
Office Manager
607-432-9300


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Jill Guy
Title Clerk
607-432-9300


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Matt Jansen
Operator
607-432-9300


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Service

Paul Gore
Service Writer
607-432-9300


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Barry Hoyt
Service Writer
607-432-9300


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Jared Derdelinghen
Mechanic
607-432-9300


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Jesse Irons
Mechanic
607-432-9300


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Jeremy Gage
Mechanic
607-432-9300


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Joel Craft
Mechanics
607-432-9300


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Josh Atwood
Mechanic
607-432-9300


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Louis Lahood
Mechanic
607-432-9300


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Marc Guy
Mechanic
607-432-9300


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Parts

Bob Craig
Parts Specialist
607-432-9300


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Jeff Jones
Parts Specialist
607-432-9300


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Reconditioning

Michael Lange
Reconditioning Specialist
607-432-9300


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Zach Smith
Reconditioning Specialist
607-432-9300


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